When the customer came calling 

While we are focused in providing solutions to resolve customer problems, there are instances where some projects are more significant than others, especially if it requires entering into unchartered territories. 

When Tata Power (the largest power company in India and part of Tata Group) reached out to Raychem RPG for a 40 MVA, 110 KV transformer, there were two challenges that required to be resolved. First one was the specification, as it was the first time Raychem RPG was making a transformer of this magnitude. Second one was our capability to meet customer’s expectations from design to commissioning the equipment in  the shortest time frame provided to us.  Both of them were met spectacularly with a few days to spare!  

Through a combination of micro level planning, timely project progress reviews and extraordinary efforts of the Operations Team, this project came to life and passed all tests successfully. By delivering a product as complicated as a transformer with 2 days to spare, the Transformer Team not only exceeded expectations but was the recipient of a written testimonial from the customer for our timely service.