Innovation lies at the core of our business. One of Raychem RPG’s key customers was bearing losses due to continuous system failures and reinstallation. Mr. K.R. Jayaraman, with his years of experience and expertise, was able to diagnose the problem with his team and came up with an innovative solution that could bring a very positive impact to the customer, as well as Raychem RPG. 

Our Solution

- Our team visited the customer’s sites to find the root cause of the problem and conducted a detailed failure analysis to customize a tailored engineering solution.
- The team suggested a change of specifications and Rayline installation services for more reliable joints and terminations.

The Result

- Upgraded product specifications offering better quality products
- Reduced installation time considerably compared to conventional joints along with reduced dependency of skilled jointers 
- Consistent and reliable power supply

Transforming Knowledge and Experience into Lasting Customer Satisfaction

The Raychem RPG team has done praiseworthy work by monitoring and testing the effectiveness of the solution. The diligent effort and customer service offered by the team was appreciated by our utility customer.