<p><span data-contrast="none">Raychem RPG&rsquo;s&nbsp;goes&nbsp;the&nbsp;extra mile&nbsp;in supporting&nbsp;customers&nbsp;in managing crisis situation!&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p>
<p><span data-contrast="none">It&nbsp;is&nbsp;Customer&nbsp;Service in the truest form.&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p>
<p><span data-contrast="none">We share some&nbsp;of these&nbsp;exceptional&nbsp;stories&nbsp;that&nbsp;will&nbsp;touch a chord&nbsp;in you.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:240}">&nbsp;</span></p>
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<p><strong><span data-contrast="none">Under Water SOS&nbsp;call&nbsp;from&nbsp;Jupiter Hospital,&nbsp;Pune</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="auto">Heavy rainfall&nbsp;in Pune&nbsp;had&nbsp;paralized&nbsp;the&nbsp;working&nbsp;of&nbsp;the&nbsp;hospital.&nbsp; The transformer installed in&nbsp;the hospital&rsquo;s&nbsp;basement&nbsp;was&nbsp;submerged in water due to waterlogging&nbsp;and&nbsp;the&nbsp;water pumping system&nbsp;had&nbsp;failed.&nbsp;Moreover, the&nbsp;patients&nbsp;had to be evacuated urgently&nbsp;to other hospitals&nbsp;due to this crisis.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="auto">Our&nbsp;Services Team immediately reached site,&nbsp;repaired the transformer and restored power&nbsp;in the hospital&nbsp;without waiting for commercials and documentation.&nbsp;Our&nbsp;emergency service&nbsp;helped in controlling the situation&nbsp;and bringing the&nbsp;hospital&nbsp;to normalcy.&nbsp; It was less of a business transaction and more of valuing human relationship.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="auto">As appreciation for services provided, the hospital arranged a special&nbsp;meeting&nbsp;to&nbsp;felicitate&nbsp;the&nbsp;Services Team.&nbsp;</span></p>
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<p><strong><span data-contrast="none">Raychem RPG to the rescue&nbsp;of&nbsp;Serum Institute, Pune&nbsp;for&nbsp;enhancing vaccine&nbsp;production&nbsp;</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">Amidst the&nbsp;ongoing&nbsp;Covid 19&nbsp;pandemic,&nbsp;Raychem RPG&nbsp;responded&nbsp;to&nbsp;urgent requirement of a&nbsp;Cast Resin transformer&nbsp;by&nbsp;Serum Institute of India to support their&nbsp;production&nbsp;plant&nbsp;of Covid&nbsp;19&nbsp;Vaccine which is&nbsp;currently&nbsp;saving lives of millions&nbsp;globally.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">&nbsp;It should be noted that designing and manufacturing a transformer takes a long time as it is custom designed to suit customer requirements and&nbsp;specifications and&nbsp;is not an equipment which is available off the shelf.&nbsp; Our team worked long hours in completing all the processes to ensure the product was delivered in time to cater to customer&rsquo;s&nbsp;exigencies.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><em><span data-contrast="none">Prideful&nbsp;moment for Raychem RPG!</span></em></p>
<p>&nbsp;</p>
<p><strong><span data-contrast="none">Raychem RPG supports the&nbsp;LIFELINE&nbsp;at&nbsp;Inox&nbsp;Airproducts&nbsp;amidst pandemic panic in India</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><strong><span data-contrast="none">Pune Crisis</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">Inox Air Products is the biggest manufacturer of Oxygen in India,&nbsp;having&nbsp;several plants across the country.&nbsp;The second wave&nbsp;of&nbsp;Covid 19&nbsp;pandemic&nbsp;was by far more intense, affecting&nbsp;all ages and&nbsp;more cases&nbsp;of hospitalization.&nbsp; This resulted in acute shortage of&nbsp;oxygen for medical purposes.&nbsp;&nbsp;To&nbsp;urgently&nbsp;enhance the capacity of producing oxygen at&nbsp;Airproducts,&nbsp;a transformer&nbsp;was required by the customer&nbsp;in Pune.&nbsp;&nbsp;Raychem RPG Transformer&nbsp;team&nbsp;worked at&nbsp;neck breaking pace&nbsp;to design and develop&nbsp;the transformer and&nbsp;arranged delivery&nbsp;to the customers&nbsp;within a short period of time&nbsp;to&nbsp;meet the panic situation in the country.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><strong><span data-contrast="none">Himachal&nbsp; Crisis</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">On&nbsp;another occasion,&nbsp;during the&nbsp;1</span><span data-contrast="none">st</span><span data-contrast="none">&nbsp;wave&nbsp;of&nbsp;Covid pandemic, another plant faced&nbsp;damages&nbsp;to their&nbsp;underground cable circuits&nbsp;on account of&nbsp;external digging on road,&nbsp;leading to&nbsp;fault on 132 KV EHV Cable&nbsp;and&nbsp;unavailability of&nbsp;electricity supply to their&nbsp;plant in&nbsp;State of Himachal&nbsp;Pradesh.&nbsp; This plant supplies&nbsp;oxygen to Himachal, Haryana, Punjab&nbsp;and&nbsp;Uttarakhand&nbsp;States.&nbsp;It was an alarming situation&nbsp;and&nbsp;Government Officials&nbsp;from&nbsp;various&nbsp;States&nbsp;and Inox&nbsp;Airproducts&nbsp;team contacted Raychem RPG&nbsp;simultaneously&nbsp;late evening&nbsp;on&nbsp;Oct&nbsp;7&nbsp;to help in resolving this problem.&nbsp;&nbsp;The same&nbsp;late&nbsp;night, Raychem RPG and Inox teams&nbsp;had a joint&nbsp;detailed&nbsp;call&nbsp;to understand&nbsp;and finalize&nbsp;the&nbsp;technical requirements of 132 KV Cable Accessories.&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">On war footing basis,&nbsp;Raychem RPG&nbsp;team started planning&nbsp;and preparing for the rectification work&nbsp;and next day,&nbsp;Oct 8&nbsp;evening,&nbsp;materials&nbsp;were&nbsp;ready at our&nbsp;Halol&nbsp;plant and&nbsp;airlifted&nbsp;from Gujarat&nbsp;to site.&nbsp;&nbsp;The materials reached Himachal&nbsp;on&nbsp;Oct&nbsp;9.&nbsp;&nbsp;Our team of senior jointers and technicians&nbsp;with their tools and tackles,&nbsp;as well as the infrastructure set up for this environment sensitive project&nbsp;reached site&nbsp;the same day.&nbsp;&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">With&nbsp;materials and infrastructure in place, Raychem RPG team worked 24 x 7&nbsp;to install&nbsp;terminations and joints, and by&nbsp;evening of&nbsp;Oct 10,&nbsp;commissioned the circuit.&nbsp; The power at the plant was restored the same night.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">This critical project was monitored by Central Government,&nbsp;alongwith&nbsp;concerned State officials.&nbsp; It was an extremely well&nbsp;co-ordinated&nbsp;joint&nbsp;effort&nbsp;which made it possible to&nbsp;complete the restoration work in 3 days&nbsp;at a challenging, far distant&nbsp;site&nbsp;in the hills.&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p>
<p><span data-contrast="none">Kudos to Raychem RPG&rsquo;s Operations&nbsp;&amp; Project Management Team, Services Team&nbsp;and&nbsp;Inox&nbsp;Management&nbsp;which made</span><strong><span data-contrast="none">&nbsp;impossible possible&rsquo;</span></strong><span data-contrast="none">.&nbsp;&nbsp;&nbsp; It was a collaborative effort!&nbsp;</span></p>