Introduction

Raychem RPG Private Limited ("Raychem RPG," "we," "us," or "our") is committed to protecting your privacy and personal information. This privacy policy describes how we collect, use, and protect your personal information when you interact with us through our websites, mobile applications, social media accounts, email communications, and offline channels. We value your trust and are dedicated to ensuring the confidentiality and security of your personal data.

Information Collection

We collect information to provide better services to all our users. This includes:

• Contact Information: This includes your name, email address, telephone number, and other contact details that you provide when you interact with us.
• Usage Information: Information about how you use our products and services, including your preferences, interactions, and the features you use.
• Technical Information: This includes your IP address, browser type, operating system, and other technical details that help us understand how you access our services.
• Location Information: Information about your location when you use our services, which helps us provide location-based services and improve our offerings.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your interactions with our services. You can manage your cookie preferences through your browser settings.

Use of Information

We use the collected information for various purposes, including:

• Providing Services: To provide, maintain, and improve our products and services, ensuring they meet your needs and expectations.
• Developing New Services: To develop new products and services that enhance your experience and offer additional value.
• Performance Measurement: To measure and understand the performance of our services, helping us make informed decisions and improvements.
• Security and Protection: To protect our users and ensure the security of our services, preventing unauthorized access and potential threats.
• Communication: To communicate with you, including sending marketing communications with your consent, and responding to your inquiries and requests.
• Legal Compliance: To comply with legal obligations and regulatory requirements, ensuring our practices are in line with applicable laws.

Privacy Controls

You have control over your privacy settings. We provide tools and options to help you manage your personal information, including:

• Managing Information: You can manage, update, export, and delete your personal information through our privacy tools.
• Privacy Settings: We offer privacy settings that allow you to make informed choices about your information and how it is used.

Information Sharing

We do not share your personal information with companies, organizations, or individuals outside of Raychem RPG except in the following circumstances:

• With Your Consent: We will share personal information with outside parties when we have your explicit consent to do so.
• External Processing: We may share information with trusted partners who process it on our behalf, in compliance with our privacy policy and any other appropriate confidentiality and security measures.
• Legal Reasons: We will share personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Security

We take measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Data Security: Implementing internal reviews of our data collection, storage, and processing practices, as well as security measures to safeguard your information.
• Access Control: Ensuring that only authorized personnel have access to personal data, and that they are trained on the importance of maintaining the confidentiality and security of your information.

Data Transfer

We may transfer your personal information to other countries where we or our service providers operate. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Children's Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

User Consent

We obtain your consent for the collection and processing of your personal information. You have the right to withdraw your consent at any time by contacting us using the information provided below.

Data Breach Notification

In the event of a data breach, we will notify affected users and take appropriate measures to mitigate the impact of the breach. We are committed to maintaining the security and confidentiality of your personal information.

Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you interact with.

Compliance and Cooperation with Regulators

We regularly review our compliance with this privacy policy and work with regulatory authorities to resolve any complaints. We are committed to cooperating with data protection authorities and ensuring compliance with applicable privacy laws.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated prominently, and previous versions of the policy will be archived for review. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

User Rights

You have the right to access, update, and delete your personal information. You can also object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Raychem RPG Private Limited
[THANEONE CORPORATE BUSINESS IT PARK, Kapurbawdi, Thane West, Thane, Maharashtra 400607]
[info@raychemrpg.com]