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Terms & Conditions Terms & Conditions

TERMS AND CONDITIONS FOR ONLINE PAYMENT

Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation notification received. Pls follow the instruction carefully.
Once the “pay” option is selected, you will be directed to payment through net banking, debit/credit card, Bharat QR, wallets, or NIFT/RTGS. You can choose the desired payment option and proceed.
Once the payment is successful, you will get a payment confirmation notification, and the confirmation must be kept for reference.
In case the payment is not successful due to any reason you will get a display on the status of failure in payment.
In case none of the above two happens, and there is a heavy delay in any response from the system, if you have not proceeded with payment and not given card detail particulars, you may proceed from the beginning again and start the payment process again.
In case you have given all the debit/credit card details or net banking authorization for payment, and have not received any response, please check With your bankers or credit card company, see if your account is debited. If your bank account/cc is debited, please don't make any attempt to pay again.
However, if your account is not debited in the bank, you have to make the payment and get successful payment confirmation.
In any case, make a note of reference/transaction details in case of net Banking or card payment. We are not responsible for any kind of fraudulent activity related to your payment. If you suspect or identify any fraudulent transactions,Please contact your bank immediately for assistance and resolution.

PRIVACY POLICY

The details provided by you shall be utilized only for the purpose of receiving the payments to be made by you to the organization. All data shall be kept secure, and shall not be divulged to anyone or utilized for any other purpose.

ABOUT US

Raychem RPG (P) Ltd., incorporated in 1989, is a 50:50 Joint Venture between TE Connectivity, U.S.A. and RPG Enterprises, India. It is the longest running successful joint venture in India for over 30 years. RRL offers a wide range of low and extra high voltage cable accessories, insulation & protection, covered conductors, connectors & fittings, cable management solutions, junction boxes, electrical safety products, distribution transformers, gas metering solutions, earthing & lightning protection systems and build-to-print solution. RRL's products and solutions cater to key sectors of the economy like industries, utilities, infrastructure, and buildings. With manufacturing operations at Vasai, Naigaon, Halol and Chakan in India adhere to global practices of excellence and receive support from well-equipped in-house engineering team as well as tooling team that contributes to precision in manufacturing.
Raychem RPG Pvt Ltd manufacture Domestic G 1.6 Diaphragm Mechanical Gas Meters along with the Smart Prepaid Gas Meters. The manufacturing facility was established in 2007 and over a span of 15 years, Raychem RPG has become the most trusted brand in the City Gas Distribution (CGD) industry. Raychem RPG has supplied over 5 Million Gas meters which makes us the market leader for the Indian Market.

CONTACT US

Raychem Rpg Pvt. Ltd. CUSTOMER ROOM, THANEONE CORPORATE BUSINESS IT PARK, Kapurbawdi, Thane West, Thane, Maharashtra 400607

CANCELLATION/REFUND POLICY

There is no cancellation option for the end users after payment is made.
Refund will be processed within 10-15 working days, the respective payment gateway will send back to the issuing bank [user’s card banker] in batches for processing, which should approximately take 8-15 working days, depending on the issuing bank's policies.
Important: By submitting a payment through the online-payments site, you are agreeing to these terms and conditions, including any updated changes in terms and conditions from time to time are made through our website